Original Equipment Manufacturer (OEM) Parts
As a consumer, you have the right to request that your vehicle be repaired only with Original Equipment (OE) collision replacement parts. These parts are produced by the original vehicle manufacturer and ensure proper fit, function, and, most important – safety.
Two factors influence whether your request will be honored: your insurance policy limitations and local (state) laws and regulations regarding collision repair. Check your policy for information about whether or not yours specifies original parts or specifies alternative parts of “like kind and quality.” At GW & Son, we will always advocate on your behalf for the use of original parts.
In Oklahoma, the law states that the consumer must be advised if the insurer intends to specify non-original equipment manufacturer aftermarket crash parts:
No insurer shall specify the use of non-original equipment manufacturer aftermarket crash parts in the repair of an insured’s motor vehicle, nor shall a repair facility or installer use non-original equipment manufacturer aftermarket crash parts to repair a vehicle, unless the consumer is advised in writing. In all instances where non-original equipment manufacturer aftermarket crash parts are intended for use by an insurer:
1. the written estimate shall clearly identify each such part; and
2. a disclosure document containing substantially the following information in ten-point type or larger type shall appear on or be attached to the insured’s copy of the estimate: “This estimate has been prepared based on the use of crash parts supplied by a source other than the manufacturer of your motor vehicle. Warranties applicable to these replacement parts are provided by the manufacturer or distributor of these parts rather than the manufacturer of your vehicle.”